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FREE SHIPPING ON ALL ORDERS! ALL PETS ARE WELCOME! 🐶🐱

FREE SHIPPING ON ALL ORDERS!

ALL PETS ARE WELCOME! 🐶🐱

Frequently Asked Questions

Got a question or concern? Check out our handy FAQ guide below to see if we have your answer. If you can’t find what you’re looking for, our support team will help.

PET PORTRAITS

  • We can craft personalized portraits for a variety of animals, including dogs, cats, birds, reptiles, rabbits, ferrets, and more. Our skilled artists are adept at producing exceptional custom art pieces for you.

SHIPPING

  • We currently offer FREE shipping to the USA, Canada, UK, Australia and European countries.

    We charge $15 flat rate shipping to EFTA/Northern Europe

    Unfortunately, at this time, we are not shipping to the rest of the world.

Returns & Refunds

  • Because our portraits are tailored to individual preferences, we initiate work on orders shortly after they’re received. If you wish to cancel, please reach out to [email protected] within 12 hours of placing your order. We’ll consider refunds on a case-by-case basis. Regrettably, after the 12-hour window, order cancellations cannot be accommodated.

Customer Support

Can’t find your answer?

Contact our 24/7 customer support team and we’ll be happy to help you out.

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